Getting New Customers & More Q&A | Final Mile 85
Ben & Stephen answer your freight brokering questions and discuss: Prospecting as a New Broker – Key advice for getting started and landing shippers. Using the BOL for Leads – How to leverage Bills of Lading to start conversations. Building Carrier Trust – Overcoming factoring issues and earning credibility. Support Our Sponsors:QuikSkope – Get a […]
PREVIEW: Live Freight 360 with DAT
We’re doing a live podcast this Thursday with DAT to help show you the best ways to maximize your tools to increase your profits and carrier network. Make sure to join us on LinkedIn or YouTube this week, March 20th at 2pm EST. You can interact and ask questions if you watch live, otherwise it […]
Breaking Down the Freight Broker Role | Episode 285
Benjamin and Stephen break down the many roles in freight brokerage, from freight agents to carrier sales reps, and the challenges of customer acquisition. They dive into market trends, tariffs, cargo theft, and cyber scams, highlighting the need for clearer job titles and stronger fraud enforcement. Plus, they discuss AI’s impact on logistics and the […]
TONUs, Freight Rates, & More Q&A | Final Mile 84
Ben & Stephen answer your freight brokering questions and discuss: TONU Fees & Cancellations – Is it reasonable to charge a 24-hour cancellation fee on shipments? (Sounds like a TONU question.) Trucking Cost Per Mile – What’s the industry average for a trucking company? Comparing $1.80 vs. $2.07 per mile. Freight Broker vs. Sales Jobs […]
Trump Tariffs & Cross-Border Freight (with Dean Croke of DAT) | Episode 284
Ben and Dean break down recent US-Canada tariff changes, covering their impact on freight volumes, rates, and carrier challenges. Dean shares insights on operating costs, a possible freight recession, and long-term trade policy effects. They also discuss market volatility, strategies for navigating tough conditions, and the importance of strong partnerships. The episode wraps up with […]
New Freight Broker Mistakes & More Q&A | Final Mile 83
Ben & Stephen answer your freight brokering questions and discuss: Dispatching Trucks from Abroad – Challenges and considerations for carriers managing operations remotely.Carrier Perspective on Rates – The push for higher rates and the costs carriers must cover.Onboarding Challenges – What happens when a carrier isn’t set up late in the day?New Broker Mistakes – […]
Back Office Fundamentals in Freight Brokerage | Episode 283
💰 Back Office Basics for Freight Brokers In this episode of Freight 360, Benjamin and Stephen break down the back-office fundamentals that keep a freight brokerage running smoothly. They get into the nitty-gritty of invoicing, payment processes, and the headaches that come with detention and accessorial fees. Cash flow is king in this business, so […]
Lumpers, Dispatchers, & More Q&A | Final Mile 82
Ben & Stephen answer your freight brokering questions and discuss: Handling extra costs like lumper fees and detention fees – when to charge the shipper Calculating fuel surcharges – is it built into the rate or added later? Working with airlines and MRO repair facilities – thoughts on dedicated aviation freight Why do some brokers […]
We Met FreightBrokerGuy! | Episode 282
You may have heard of him or even seen his wild Tweets on X – we finally got to sit down with FreightBrokerGuy and his story is a wild one. Talk about finding a niche in the freight broker industry. This one is a fun one, and we’ve been waiting a long time to do […]
Freight Accidents, Broker Tools, & More Q&A | Final Mile 81
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Handling Accidents on Your Loads – What to do when an accident happens involving one of your shipments. 🖥️ Essential Software for a New Brokerage – What’s worth the investment and where you can cut costs when launching your freight brokerage. 📄 […]
How Freight Brokers Quote New Shippers | Episode 281
🎙 Mastering Freight Rates & Market Trends Unlock the keys to freight success in this episode! We break down essential strategies for quoting, negotiating, and navigating market shifts in logistics. 🔹 Freight Rate Negotiations – Tips to master the art of pricing and securing the best deals.🔹 Trucking Capacity & Market Trends – How to […]
Dispatcher Pay, New Broker Tips, & Produce Claims | Final Mile 80
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💰 Dispatcher Fees – How much should you pay per load or per week for tracking and tracing? 🎯 Lessons for New Brokers – The one piece of advice industry veterans wish they had when starting. 🚛 Broker vs. Carrier Load Dumping – […]
