When Freight Goes Wrong Who Owns The Damage | Final Mile 147
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💼 Starting a freight brokerage without experience in 2026 📞 Cold calling without direct carrier relationships 🚛 Handling forklift damage to your box truck Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/58pkts86 QuikSkope: https://quikskope.com/ DAT One – Get 10% off your first year!: https://www.dat.com/power/0001959316 […]
By Freight 360
Real-World Crisis Calls In Freight Brokerage | Final Mile 145
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: ⚠️ Handling carrier threats professionally ✅ Building defensible carrier vetting 📈 Responding to rising rate pushback Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/58pkts86 QuikSkope: https://quikskope.com/ DAT One – Get 10% off your first year!: https://www.dat.com/power/0001959316 DAT Outgo Factoring for Carriers: https://tinyurl.com/4rb5vdau AscendTMS: https://ascendtms.com/signup […]
By Freight 360
Is AI In Your TMS Helping Or Risking Everything | Final Mile 142
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 📄 Starting A Brokerage + Factoring Questions 🚛 Handling Carrier Deadhead Pay Requests 🤖 Using AI To Automate Brokerage Operations Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/58pkts86 QuikSkope: https://quikskope.com/ DAT One – Get 10% off your first year!: https://www.dat.com/power/0001959316 DAT Outgo Factoring for […]
By Freight 360
How To Scale A Brokerage With SOPs, Outsourcing, And Applied AI | Episode 341
Your brokerage doesn’t need more shiny tools. It needs systems that actually match the reality of freight operations. In this episode with the Togo crew, we break down why so many logistics AI tools fail, what automation actually works for brokers, and how SOPs, process mapping, and smarter staffing can help teams scale without sacrificing […]
By Freight 360
How To Scale A Brokerage With SOPs ,Outsourcing, And Applied AI | Episode 341
Your brokerage doesn’t need more shiny tools. It needs systems that actually match the reality of freight operations. In this episode with the Togo crew, we break down why so many logistics AI tools fail, what automation actually works for brokers, and how SOPs, process mapping, and smarter staffing can help teams scale without sacrificing […]
By Freight 360
Scaling A Freight Brokerage | Episode 339
You can have authority, a license, and customers—but still not have a real brokerage, just a founder doing everything until growth turns into chaos. Scaling usually fails not from lack of freight, but because the operation can’t handle the volume without structure, clear roles, and strong leadership. We break down how to build processes, avoid […]
By Freight 360
What Not To Do And How To Make Shippers Want To Call You Back | Episode 333
🤝 Build Trust First: Sales in freight brokerage are built on genuine conversations, active listening, and understanding customer expectations. By avoiding “commission breath,” communicating transparently, and building real personal connections, brokers can create long-term relationships and a healthier sales pipeline. Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/yyf24zbr QuikSkope: https://quikskope.com/ Levity: https://levity.ai/ DAT One – Get […]
By Freight 360
Should You Be A Freight Broker In 2026? | Episode 331
We weigh whether 2026 is the right time to start or double down on a freight brokerage, then map the forces moving the market: rising spot rates, falling volumes, and compliance crackdowns that are shrinking capacity. We dig into fraud tactics, why over‑automation backfires, and how small daily habits turn volatility into opportunity. • rising […]
By Freight 360
Building A Freight Sales Team | Episode 327
A brutal ice storm is set to ice over the South, squeezing capacity, delaying service, and pushing rates from Texas to the Carolinas—so we start by breaking down what that really means for freight. Then we get into a numbers-first playbook for building a brokerage sales team that performs under pressure: W-2 vs agent economics, […]
By Freight 360
Building A Freight Sales Team | Episode 327
A brutal ice storm is set to ice over the South, squeezing capacity, delaying service, and pushing rates from Texas to the Carolinas—so we start by breaking down what that really means for freight. Then we get into a numbers-first playbook for building a brokerage sales team that performs under pressure: W-2 vs agent economics, […]
By Freight 360
Preparing Your Freight Brokerage for Succession | Episode 307
Learn how to turn your freight brokerage into a business that thrives without you. We’ll cover the first hires you should make, how to protect and transfer customer relationships, and the smart way to structure your business for maximum value. Whether you’re selling soon or years from now, these strategies will set you up for […]
By Freight 360
Our Best Freight Brokerage Advice | Episode 300
We’re celebrating 300 episodes by sharing the most valuable lessons we’ve learned in building a successful freight brokerage. From finding your niche and qualifying leads to building strong carrier relationships and tracking profit—not just revenue—this episode is packed with time-tested strategies. Whether you’re new or seasoned, these fundamentals will help you grow smarter and stronger […]
By Freight 360
