How to Manage Your Brokerage’s Profits in Market Cycles | Episode 305
How can freight brokerages stay profitable in the toughest market in modern history? In this episode, we break down real strategies—like cross-training staff and maintaining a growth mindset—that help companies survive downturns and stay competitive when margins shrink. Support Our Sponsors:QuikSkope – Get a Free Trial: Click HereLevity: Click HereDAT Freight & Analytics – Get […]
Bids and RFPs for Freight Brokers | Final Mile 104
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💰 Walmart Bid: New broker asks if bidding 94.75% of Walmart’s RPM is a smart strategy. 🤬 Broker Backlash: Trucker calls brokers “legal scammers” and slams their role in the industry. 🎁 Gifts & Content: Best/worst customer gifts and best/worst social media posts […]
AI Revolutionizing Freight | Episode 304
AI isn’t the future—it’s already transforming freight. In this episode, we chat with Thilo from Levity AI about how tools like ChatGPT and Levity are automating quoting, tracking, and sales insights to boost broker productivity and eliminate soul-crushing tasks. Support Our Sponsors:QuikSkope – Get a Free Trial: Click HereLevity: Click HereDAT Freight & Analytics – […]
Broker vs Dispatcher & More | Final Mile 103
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Broker vs Dispatcher: We break down the differences between a freight broker and a dispatcher, and whether one person can legally and effectively perform both roles. Fraudulent Carrier Scenario: A listener shares a case where a broker paid a fraudulent carrier and now […]
Protecting Your Customer’s Shipments | Episode 303
Today’s freight thieves are no longer just hijackers—they’re hackers, posing as carriers by infiltrating email accounts and exploiting weak verification processes. In this episode, we break down a real theft case where criminals redirected a shipment using a hacked carrier profile, exposing the failure of standard vetting methods. We reveal how these theft rings operate […]
Market Shifts and Innovation with Quikskope | Episode 302
In this episode, Ben Kowalski and Mike Fullam break down current freight market challenges, including tariffs and shifting consumer habits. They also discuss the new version of Quikskope, a tool designed to combat freight fraud and improve accountability in the transportation industry. Support Our Sponsors:QuikSkope – Get a Free Trial: Click HereLevity: Click HereDAT Freight […]
Expedite Loads, CWT vs Linehaul Rates | Final Mile 101
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Expedite freight for aerospace industry Flat rates vs. CWT – how to switch Quoting linehaul-only rates without fuel Support Our Sponsors:QuikSkope – Get a Free Trial: Click HereLevity: Click HereDAT Freight & Analytics – Get 10% off your first year!DAT Power – Brokers […]
Why Most Freight Sales Reps Fail | Episode 301
Why do 95% of new sales reps wash out in their first year? This episode uncovers the mindset shifts, psychological hurdles, and authentic communication strategies that separate top freight brokers from those who struggle. Whether you’re building a sales team or trying to thrive in the industry yourself, you’ll get actionable insights to transform your […]
Securing Your Freight: Insurance, Theft Prevention, and Broker Best Practices | Final Mile 100
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: “What insurance coverage does a freight broker actually need—Contingent Cargo, General Liability, or both?” “Two friends had loads stolen due to email hacks—how can brokers prevent this type of fraud?” “Should brokers call a driver before booking, or is email confirmation enough?” Support […]
Our Best Freight Brokerage Advice | Episode 300
We’re celebrating 300 episodes by sharing the most valuable lessons we’ve learned in building a successful freight brokerage. From finding your niche and qualifying leads to building strong carrier relationships and tracking profit—not just revenue—this episode is packed with time-tested strategies. Whether you’re new or seasoned, these fundamentals will help you grow smarter and stronger […]
Software, LTL, & Low Rates | Final Mile 99
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 📦 Recommended freight broker software tools to manage rate confirmations, BOLs, PODs, and invoices. 🚚 Strategies for pricing and moving LTL (Less-than-Truckload) shipments. 🥔 What to do when shippers underpay: Can brokers ask for more money without damaging relationships? Support Our Sponsors:QuikSkope – […]
Moving DoD Freight | Episode 299
Military logistics is one of the most complex and overlooked areas in transportation. In this episode, we break down how moving freight for the Department of Defense really works—from navigating organizations like SDDC, to managing tight timelines, limited carrier capacity, and high-stakes coordination. You’ll also hear firsthand stories and relationship-building tips that can help brokers […]
