Finding Trucks, Crossing Borders, and Growing Your Customer Base | Final Mile 109
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: ❓ How do I scale past $10K/month when my current customers are all small? How do I win bigger shippers, and how should my prospecting and pitch change? 🚚 I got a load from a customer — how do I find a truck […]
Uncovering the ELD Fraud Crisis (with Danielle Chaffin) | Episode 309
The ELD mandate was supposed to make highways safer, but instead it’s created one of the biggest security and safety risks in trucking. On this episode, Danielle Chaffin exposes how fraudulent ELDs fuel crashes, enable drivers to break hours-of-service rules, and leak sensitive cargo data—putting every family on the road at risk. Danielle on X: […]
Why Shippers Need Brokers and How to Handle Load Hostage Situations | Final Mile 108
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚫 How to address customers that ask for quotes but never award you business 🤝 Why shippers use brokers instead of going direct to carriers ⚖️ Breaking down negotiating during a hostage load situation Support Our Sponsors:QuikSkope – Get a Free Trial: Click […]
Improving Your Sales Skills as a Freight Broker | Episode 308
Top freight sales pros don’t win with flashy pitches or closing tricks—they succeed by truly listening. This episode shows how strategic questioning, genuine curiosity, and overcoming ego-driven barriers create the trust and understanding that drive lasting customer relationships. Support Our Sponsors:QuikSkope – Get a Free Trial: Click HereLevity: Click HereDAT Freight & Analytics – Get […]
Tanker Loads, Prospecting, and Authority Aging | Final Mile 107
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💰 Bulk Tanker Profitability – Which pays more for dedicated contracts: food-grade or non-hazmat chemical tankers? We break down the pros, cons, and market factors so you can chase the best rates. 📧 Email-Only Prospects – Stuck with a shipper who only wants […]
Preparing Your Freight Brokerage for Succession | Episode 307
Learn how to turn your freight brokerage into a business that thrives without you. We’ll cover the first hires you should make, how to protect and transfer customer relationships, and the smart way to structure your business for maximum value. Whether you’re selling soon or years from now, these strategies will set you up for […]
Survival in a Changing Market | Final Mile 106
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Is demand for freight brokers declining, and are small brokers still relevant? ❄️ Tips for finding carriers for 2–3 pallet frozen LTL loads. 🛣️ How to transition from owner-operator to freight broker. 💸 What to do if you misquote a load and […]
DAT’s Convoy Acquisition: Transforming Freight Automation | Episode 306
DAT’s acquisition of Convoy’s tech platform marks a major leap in freight innovation—pairing the largest load board with cutting-edge automation. Bill Driegert, EVP at DAT and co-founder of Uber Freight, explains how the platform streamlines carrier procurement, automates up to 98% of loads, and slashes brokerage costs. With DAT’s full ecosystem—load board, factoring, tracking, and […]
Growing Your Book of Business & Hostage Loads | Final Mile 105
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Customer keeps asking for quotes but never books — what to do?📈 How to find new shippers and grow beyond one customer.🚨 Carrier holding freight hostage — who do you report it to? Support Our Sponsors:QuikSkope – Get a Free Trial: Click […]
How to Manage Your Brokerage’s Profits in Market Cycles | Episode 305
How can freight brokerages stay profitable in the toughest market in modern history? In this episode, we break down real strategies—like cross-training staff and maintaining a growth mindset—that help companies survive downturns and stay competitive when margins shrink. Support Our Sponsors:QuikSkope – Get a Free Trial: Click HereLevity: Click HereDAT Freight & Analytics – Get […]
Bids and RFPs for Freight Brokers | Final Mile 104
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💰 Walmart Bid: New broker asks if bidding 94.75% of Walmart’s RPM is a smart strategy. 🤬 Broker Backlash: Trucker calls brokers “legal scammers” and slams their role in the industry. 🎁 Gifts & Content: Best/worst customer gifts and best/worst social media posts […]
AI Revolutionizing Freight | Episode 304
AI isn’t the future—it’s already transforming freight. In this episode, we chat with Thilo from Levity AI about how tools like ChatGPT and Levity are automating quoting, tracking, and sales insights to boost broker productivity and eliminate soul-crushing tasks. Support Our Sponsors:QuikSkope – Get a Free Trial: Click HereLevity: Click HereDAT Freight & Analytics – […]
