Level Up Your Freight Brokerage in 2025 | Episode 276

As we dive into 2025, it’s essential to reset our habits and align strategies to navigate the changing freight market landscape successfully. This episode emphasizes the importance of adjusting routines, strengthening customer relationships, and developing proactive plans to handle market fluctuations.

• Importance of resetting habits after the holidays
• Strategies for kickstarting the freight business in 2025
• Navigating customer conversations to understand needs
• Importance of establishing strong carrier relationships
• Evaluating business for profitability and customer satisfaction
• Staffing adjustments to meet market demands
• Focusing on developing productive operational routines

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0:00 Post-Holiday Kickstart in Freight Brokerage
13:08 Freight Market Trends and Planning
26:57 Market Trends and Staffing Implications
34:08 Managing Margins and Customer Relationships
41:12 Evaluating Customer Relationships and Services
48:08 Building Strong Carrier Relationships for Success