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From sales and operations to industry trends, we keep giving you the latest content. We often use our blogs as a condensed version of a podcast episode topic, so if you don’t have the time to listen to an entire episode, check out these shortened versions.
On September 28th this year, Hurricane Ian made landfall in Southwestern Florida as a category 4 hurricane. It caused catastrophic damage and flooding, but that wasn’t the end of it. Just two days later on September 30th, it made a second landfall in South Carolina after picking up strength over the Atlantic Ocean, adding to the devastation and chaos. We saw freight rates do some really strange things during this time, and that’s exactly what we’re here to explain today.
Is a rate just a rate? Is your shipper only looking for the lowest rate in every situation? What can you do to add value to your customer without just being the cheapest. In this blog we'll cover strategies you can use to help your customer look good and earn more money for your brokerage.
How to get the most out of your sales calls? In a recent video How to get customers as a freight broker, we covered the categories of questions to ask shippers. Qualifying, operational, challenge, consequence and solution oriented questions. They're the road map to every prospecting call. But, what we haven't discussed, is how you effectively get anything out of asking them. Stick with us as we dig into the tips and tricks to getting the most of your sales calls.
If you’re new to freight brokering, you’re likely going to run into a situation where a driver is requesting to be paid for detention at some point. Detention is common in trucking, but what is it? Why do we pay it? And how can we limit how often it’s paid? In this blog, I’m going to break it all down for you.
Cold Calling. It’s the one thing that intimidates many new freight brokers, but it doesn’t have to be that way. If you know how to handle a cold call and what questions to ask, you’re way more prepared than that typical novice freight broker, and that’s what we’re here to talk about today.
This load is really hot! Needs picked up immediately. How often do see this in a customer or prospect email? Pretty often, right? Let me ask you this, do you do anything different with loads that are urgent? Do you charge the same? Is it the same amount of work? Don't worry because In this blog we'll cover how to determine if it really is a hot load. Or if your customer is just trying to get you to hustle for free.
