Episode 190: Freight Caviar, Double Brokering, and CRMs

In this episode, we are joined by special guest Paul from Freight Caviar to discuss two critical topics: double brokering fraud and CRM systems. First, we dive into the recent double brokering fraud scams that have been making headlines in the industry. Paul shares his insights on the severity of the issue and what the FMCSA is doing to combat this fraudulent practice. We also discuss practical steps that brokers and carriers can take to protect themselves from falling victim to double brokering scams.Next, we shift our focus to the importance of CRM systems in the freight industry. Paul introduces his new product, Shipper CRM, which helps freight brokers find new shippers and track their activity to close them as a new customer. We discuss the benefits of using CRM systems in the logistics industry, such as improved customer retention and increased efficiency. Join us for an insightful conversation on two crucial topics impacting the freight industry today.0:00 Intro1:30 Paul-Bernard Jaroslawski Intro9:56 Main Episode42:00 Q&ACheck out Freight Caviar at https://www.freightcaviar.com/ Freight Broker Basics Course: https://bit.ly/freight-360-universityRecommended Products: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/Facebook Group: https://www.facebook.com/groups/449325909379811