Understanding Freight Claims: A Car Accident Analogy
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Handling Trailer Damage Claims
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Freight Claims Explained | Episode 347
A rejected load can quickly become a five-figure loss, and the outcome often comes down to documentation, evidence, and how the claim is handled from the start. We break down freight claims, OS&D, cargo insurance, reefer issues, USDA inspections, carrier cooperation, and the practical steps brokers can take to prevent small mistakes from turning into […]
When Freight Goes Wrong Who Owns The Damage | Final Mile 147
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💼 Starting a freight brokerage without experience in 2026 📞 Cold calling without direct carrier relationships 🚛 Handling forklift damage to your box truck Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/58pkts86 QuikSkope: https://quikskope.com/ DAT One – Get 10% off your first year!: https://www.dat.com/power/0001959316 […]
Maximizing Trailer Space: The Cube Utilization Metric
Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/58pkts86 QuikSkope: https://quikskope.com/ DAT One – Get 10% off your first year!: https://www.dat.com/power/0001959316 DAT Outgo Factoring for Carriers: https://tinyurl.com/4rb5vdau AscendTMS: https://ascendtms.com/signup Use promo code RA-freight360! to get AscendTMS FREE FOR 90 DAYS! Recommended Products: https://www.freight360.net/about-freight-broker-basics/sponsor/ Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Join Our Facebook Group: https://www.facebook.com/groups/449325909379811 Check out all of […]
Customer vs Vendor Routed Freight: Understanding the Difference
Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/58pkts86 QuikSkope: https://quikskope.com/ DAT One – Get 10% off your first year!: https://www.dat.com/power/0001959316 DAT Outgo Factoring for Carriers: https://tinyurl.com/4rb5vdau AscendTMS: https://ascendtms.com/signup Use promo code RA-freight360! to get AscendTMS FREE FOR 90 DAYS! Recommended Products: https://www.freight360.net/about-freight-broker-basics/sponsor/ Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Join Our Facebook Group: https://www.facebook.com/groups/449325909379811 Check out all of […]
Fake Dialing: One Strike, You’re Out
Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/58pkts86 QuikSkope: https://quikskope.com/ DAT One – Get 10% off your first year!: https://www.dat.com/power/0001959316 DAT Outgo Factoring for Carriers: https://tinyurl.com/4rb5vdau AscendTMS: https://ascendtms.com/signup Use promo code RA-freight360! to get AscendTMS FREE FOR 90 DAYS! Recommended Products: https://www.freight360.net/about-freight-broker-basics/sponsor/ Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Join Our Facebook Group: https://www.facebook.com/groups/449325909379811 Check out all of […]
Defensible Policies: Beyond Documentation
Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/58pkts86 QuikSkope: https://quikskope.com/ DAT One – Get 10% off your first year!: https://www.dat.com/power/0001959316 DAT Outgo Factoring for Carriers: https://tinyurl.com/4rb5vdau AscendTMS: https://ascendtms.com/signup Use promo code RA-freight360! to get AscendTMS FREE FOR 90 DAYS! Recommended Products: https://www.freight360.net/about-freight-broker-basics/sponsor/ Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Join Our Facebook Group: https://www.facebook.com/groups/449325909379811 Check out all of […]
Flatbed Shipping: Ask These 3 Questions
Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/58pkts86 QuikSkope: https://quikskope.com/ DAT One – Get 10% off your first year!: https://www.dat.com/power/0001959316 DAT Outgo Factoring for Carriers: https://tinyurl.com/4rb5vdau AscendTMS: https://ascendtms.com/signup Use promo code RA-freight360! to get AscendTMS FREE FOR 90 DAYS! Recommended Products: https://www.freight360.net/about-freight-broker-basics/sponsor/ Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Join Our Facebook Group: https://www.facebook.com/groups/449325909379811 Check out all of […]
Customer vs Vendor Routed Freight
Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/58pkts86 QuikSkope: https://quikskope.com/ DAT One – Get 10% off your first year!: https://www.dat.com/power/0001959316 DAT Outgo Factoring for Carriers: https://tinyurl.com/4rb5vdau AscendTMS: https://ascendtms.com/signup Use promo code RA-freight360! to get AscendTMS FREE FOR 90 DAYS! Recommended Products: https://www.freight360.net/about-freight-broker-basics/sponsor/ Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Join Our Facebook Group: https://www.facebook.com/groups/449325909379811 Check out all of […]
Your SOPs Only Work When You Enforce Them | Episode 346
One bad shortcut can turn a routine load into a claim, stolen freight, or a cash-flow disaster. We break down how brokerages should handle policy violations, strengthen SOPs, use technology to reduce risk, and determine when mistakes are correctable versus grounds for immediate termination. Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/58pkts86 QuikSkope: https://quikskope.com/ DAT One […]
The Pipe Stake Hustle That Won A Customer | Final Mile 146
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🏗️ Pricing steel coil loads and accounting for added challenges 🚛 Fair owner-operator splits, insurance, and operating under your MC 📞 Overcoming the “customer-routed” or “vendor-routed” objection Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/58pkts86 QuikSkope: https://quikskope.com/ DAT One – Get 10% off your […]
