Navigating Freight Claim Challenges | Episode 231

Freight claims are a pain in the butt. Period. The reality is that they are part of freight brokering so we’re taking this episode to talk about the claims process and how to best manage it. We tell some stories and finish off with tip to prevent claims. Enjoy!

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00:00 Super Bowl, Halftime Show, and Plans
11:04 Claims Process and Double Brokered Load
18:02 Understanding Product Damage Claims
29:43 Best Practices for Handling Freight Claims
41:47 Tips for Smooth Claims Process