Back Office Fundamentals in Freight Brokerage | Episode 283

💰 Back Office Basics for Freight Brokers

In this episode of Freight 360, Benjamin and Stephen break down the back-office fundamentals that keep a freight brokerage running smoothly. They get into the nitty-gritty of invoicing, payment processes, and the headaches that come with detention and accessorial fees. Cash flow is king in this business, so they talk about how to keep it moving, streamline operations, and avoid payment delays.

They also dive into rescheduling fees, why solid communication is a game-changer in logistics, and how a good TMS can make or break efficiency. Mastering back-office ops isn’t just paperwork—it’s the key to running a profitable freight brokerage.

Support Our Sponsors:
QuikSkope: https://quikskope.com/
Levity: https://levity.ai/
Bluebook Services: https://www.bluebookservices.com/
DAT Freight & Analytics – Get 10% off your first year!
DAT Power – Brokers & Carriers: https://www.dat.com/power/1959316
DAT Express – Brokers: https://www.dat.com/express/1959316
Truckers Edge – Carriers: https://www.truckersedge.net/1959316

Recommended Products: https://www.freight360.net/about-freight-broker-basics/sponsor/

Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics

Join Our Facebook Group: https://www.facebook.com/groups/449325909379811

Check out all of our content online: https://www.freight360.net/

Chapters

00:00 Introduction and Overview of Back Office Fundamentals
15:11 Understanding Invoicing and Payment Processes
20:12 Common Issues in Detention and Accessorial Fees
27:27 Optimizing Cash Flow and Efficiency in Freight Brokerage
29:01 Understanding Rescheduling Fees and Their Impact
36:58 The Importance of Communication in Freight Management
42:19 Optimizing Back Office Operations with TMS
51:20 The Necessity of Accurate Data Management