Creating & Using SOPs in Freight Brokerage | Episode 253

Creating & Using SOPs in Freight Brokerage | Episode 253

Enhance Freight Brokerage Efficiency with SOPs | Freight 360 Episode 253 Leadership and growth take center stage in this episode. It’s not just about what you do but how you show it. We underscore the importance of hands-on leadership, effective delegation, and the pivotal role of Standard Operating Procedures (SOPs) in building a resilient organization. […]

Freight 360 By Freight 360
Customer Credit Approval & Fraud Prevention in Freight Brokerage | Final Mile 52

Customer Credit Approval & Fraud Prevention in Freight Brokerage | Final Mile 52

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Support Our Sponsors:QuikSkope – Get a Free Trial: Click HereLevity: Click HereBluebook Services: Click HereDAT Freight & Analytics – Get 10% off your first year!DAT Power – Brokers & Carriers: Click HereDAT Express – Brokers: Click HereTruckers Edge – Carriers: Click HereRecommended Products: […]

Freight 360 By Freight 360
How to Properly Vet Motor Carriers: A Freight Broker’s Guide

How to Properly Vet Motor Carriers: A Freight Broker’s Guide

Welcome to Freight 360, your go-to YouTube channel for insights into the freight brokerage industry. I’m Nate Cross, and in today’s video, we dive deep into the crucial process of vetting motor carriers. This guide is a must-watch for every freight broker aiming to enhance service quality and fortify customer relationships. What You’ll Learn: The […]

Freight 360 By Freight 360
What is it Like to Be a Freight Agent?

What is it Like to Be a Freight Agent?

A freight agent is an independent contractor operating under a licensed freight broker, with no need for special licenses or certifications.

Freight 360 By Freight 360

Episode 200: How the Back Office Works to Support Freight Brokers

On this 200th episode, Nate and Ben venture into the intricate workings of a freight brokerage’s back office. The efficient operation of the brokerage isn’t solely attributed to the sales team, but also to the crucial supporting roles such as accounting and carrier compliance, which ensure the brokerage remains on track.SURVEY Chance to Win $1,000: […]

Freight 360 By Freight 360
Understanding the Significance of the Back Office in Freight Brokerage | Freight 360

Understanding the Significance of the Back Office in Freight Brokerage | Freight 360

The back office of a freight brokerage represents a complex network of departments and roles, all essential to the seamless functioning and profitability of the business. Although the freight broker industry is often associated with front-end operations, such as sales and business development, the back-office operations and their personnel form the backbone of the business, ensuring the company stays afloat and thrives.

Freight 360 By Freight 360
How to Handle Produce Claims in Transportation

How to Handle Produce Claims in Transportation

As a freight broker, claims can be a pain in the butt. Especially claims with produce where there’s disputes between the shipper, broker, and carrier to determine who’s truly at fault. Recently, we interviewed Doug from Produce Blue Book to get his expertise on produce claims, and I’m going to give you a quick recap in this blog.

Freight 360 By Freight 360
Prospecting Objectives for Freight Brokers

Prospecting Objectives for Freight Brokers

In this blog we’ll discuss two of the most important objectives in prospecting. And you’ll learn how to be less frustrated by rejection, better informed about their supply chain, when you should be following up and most importantly how to turn more of your prospects into customers.

Freight 360 By Freight 360