Preventing Claims Nightmares With Simple Proof | Episode 334
A single freight claim can wipe out a month of profit if the basics aren’t handled right. In this episode, we break down why claims spiral—unclear ownership, weak documentation, missing PODs, and insurance blind spots—and share real examples of where things went wrong and how to prevent them. We also cover the key checkpoints at […]
Factoring Fees, Fuel Surcharges, And Freight Weight | Final Mile 134
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💳 Best factoring companies and typical freight broker factoring rates ⛽ What happens to fuel surcharges when diesel prices rise ⚖️ Why shipment weight matters so much to motor carriers Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/yyf24zbr QuikSkope: https://quikskope.com/ DAT One – Get […]
Building Long Term Customer Relationships
Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/yyf24zbr QuikSkope: https://quikskope.com/ Levity: https://levity.ai/ DAT One – Get 10% off your first year!: https://www.dat.com/power/0001959316 DAT Outgo Factoring for Carriers: https://tinyurl.com/4rb5vdau AscendTMS: https://ascendtms.com/signup Use promo code RA-freight360! to get AscendTMS FREE FOR 90 DAYS! Recommended Products: https://www.freight360.net/about-freight-broker-basics/sponsor/ Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Join Our Facebook Group: https://www.facebook.com/groups/449325909379811 Check out […]
Prepping For Lead Generation Calls
Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/yyf24zbr QuikSkope: https://quikskope.com/ Levity: https://levity.ai/ DAT One – Get 10% off your first year!: https://www.dat.com/power/0001959316 DAT Outgo Factoring for Carriers: https://tinyurl.com/4rb5vdau AscendTMS: https://ascendtms.com/signup Use promo code RA-freight360! to get AscendTMS FREE FOR 90 DAYS! Recommended Products: https://www.freight360.net/about-freight-broker-basics/sponsor/ Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Join Our Facebook Group: https://www.facebook.com/groups/449325909379811 Check out […]
Adding Value In Prospecting Calls
Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/yyf24zbr QuikSkope: https://quikskope.com/ Levity: https://levity.ai/ DAT One – Get 10% off your first year!: https://www.dat.com/power/0001959316 DAT Outgo Factoring for Carriers: https://tinyurl.com/4rb5vdau AscendTMS: https://ascendtms.com/signup Use promo code RA-freight360! to get AscendTMS FREE FOR 90 DAYS! Recommended Products: https://www.freight360.net/about-freight-broker-basics/sponsor/ Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Join Our Facebook Group: https://www.facebook.com/groups/449325909379811 Check out […]
The Art Of Active Listening
Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/yyf24zbr QuikSkope: https://quikskope.com/ Levity: https://levity.ai/ DAT One – Get 10% off your first year!: https://www.dat.com/power/0001959316 DAT Outgo Factoring for Carriers: https://tinyurl.com/4rb5vdau AscendTMS: https://ascendtms.com/signup Use promo code RA-freight360! to get AscendTMS FREE FOR 90 DAYS! Recommended Products: https://www.freight360.net/about-freight-broker-basics/sponsor/ Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Join Our Facebook Group: https://www.facebook.com/groups/449325909379811 Check out […]
Admitting Mistakes Builds Trust
Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/yyf24zbr QuikSkope: https://quikskope.com/ Levity: https://levity.ai/ DAT One – Get 10% off your first year!: https://www.dat.com/power/0001959316 DAT Outgo Factoring for Carriers: https://tinyurl.com/4rb5vdau AscendTMS: https://ascendtms.com/signup Use promo code RA-freight360! to get AscendTMS FREE FOR 90 DAYS! Recommended Products: https://www.freight360.net/about-freight-broker-basics/sponsor/ Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Join Our Facebook Group: https://www.facebook.com/groups/449325909379811 Check out […]
What Not To Do And How To Make Shippers Want To Call You Back | Episode 333
🤝 Build Trust First: Sales in freight brokerage are built on genuine conversations, active listening, and understanding customer expectations. By avoiding “commission breath,” communicating transparently, and building real personal connections, brokers can create long-term relationships and a healthier sales pipeline. Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/yyf24zbr QuikSkope: https://quikskope.com/ Levity: https://levity.ai/ DAT One – Get […]
How Clear Policies On Detention And Layover Save Headaches | Final Mile 133
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: ⏰ Shipper delay until night — driver left. Is TONU owed? 📅 Broker changed appointment mid-load — who owes detention? 💸 $400 for 1,200 miles with driver assist — fair? Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/yyf24zbr QuikSkope: https://quikskope.com/ Levity: https://levity.ai/ DAT One […]
How Freight Brokers Optimize Their Carrier Network
Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/yyf24zbr QuikSkope: https://quikskope.com/ Levity: https://levity.ai/ DAT One – Get 10% off your first year!: https://www.dat.com/power/0001959316 DAT Outgo Factoring for Carriers: https://tinyurl.com/4rb5vdau AscendTMS: https://ascendtms.com/signup Use promo code RA-freight360! to get AscendTMS FREE FOR 90 DAYS! Recommended Products: https://www.freight360.net/about-freight-broker-basics/sponsor/ Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Join Our Facebook Group: https://www.facebook.com/groups/449325909379811 Check out […]
The “What, So What, What Now” Conversation For Freight Brokers
Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/yyf24zbr QuikSkope: https://quikskope.com/ Levity: https://levity.ai/ DAT One – Get 10% off your first year!: https://www.dat.com/power/0001959316 DAT Outgo Factoring for Carriers: https://tinyurl.com/4rb5vdau AscendTMS: https://ascendtms.com/signup Use promo code RA-freight360! to get AscendTMS FREE FOR 90 DAYS! Recommended Products: https://www.freight360.net/about-freight-broker-basics/sponsor/ Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Join Our Facebook Group: https://www.facebook.com/groups/449325909379811 Check out […]
Spot Rates Outrun Contract Rates
Support Our Sponsors: Togo: https://harnesstogo.com/ OperFi: https://tinyurl.com/yyf24zbr QuikSkope: https://quikskope.com/ Levity: https://levity.ai/ DAT One – Get 10% off your first year!: https://www.dat.com/power/0001959316 DAT Outgo Factoring for Carriers: https://tinyurl.com/4rb5vdau AscendTMS: https://ascendtms.com/signup Use promo code RA-freight360! to get AscendTMS FREE FOR 90 DAYS! Recommended Products: https://www.freight360.net/about-freight-broker-basics/sponsor/ Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Join Our Facebook Group: https://www.facebook.com/groups/449325909379811 Check out […]
