Creating & Using SOPs in Freight Brokerage | Episode 253

Leadership and growth take center stage in this episode. It’s not just about what you do but how you show it. We underscore the importance of hands-on leadership, effective delegation, and the pivotal role of SOPs in building a resilient organization. Learn how to transition employees to self-reliance, leverage tools for training documentation, and prepare […]

Freight 360 By Freight 360
Why setting expectations can BACKFIRE! | Freight 360 Clips

Why setting expectations can BACKFIRE! | Freight 360 Clips

As Freight brokers, setting the expectation of being a cheap provider with shippers and customers early on can backfire horribly. In this clip from the Freight 360 podcast, host Ben Kowalski discusses why setting cheap expectations can backfire and how to avoid setting those expectations in the future Support Our Sponsors: QuikSkope: https://quikskope.com/ Levity: https://levity.ai/ […]

Freight 360 By Freight 360
Handling the “Customer Routed Freight” Objection: A Freight Broker’s Guide

Handling the “Customer Routed Freight” Objection: A Freight Broker’s Guide

As a freight broker, you’ve likely encountered the objection: “Our freight is customer routed.” This common roadblock can seem like a dead end, but with the right approach, you can turn it into a valuable opportunity. In this article, we’ll break down what “customer routed freight” means, explore strategies to handle this objection, and provide […]

Stephen By Stephen
Mastering Freight Objections: Handling ‘Customer Routed’ Like a Pro

Mastering Freight Objections: Handling ‘Customer Routed’ Like a Pro

Discover how to effectively manage the common ‘customer routed freight’ objection in freight brokerage with expert strategies from Freight 360. Join Nate Cross as he breaks down what ‘customer routed freight’ means, how to identify if it’s a bluff, and the key questions to ask to pivot the conversation in your favor. Perfect for new […]

Freight 360 By Freight 360
Auto Shipping, Sales Tactics, Leased-On Drivers, & More | Final Mile 53

Auto Shipping, Sales Tactics, Leased-On Drivers, & More | Final Mile 53

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Car Hauling Leverage When Booking Loads Leaving Voicemails Capital Requirements for Freight Brokers Leased-On Drivers Support Our Sponsors: QuikSkope: https://quikskope.com/ Levity: https://levity.ai/ Bluebook Services: https://www.bluebookservices.com/ DAT Freight & Analytics – Get 10% off your first year! DAT Power – Brokers & Carriers: https://www.dat.com/power/1959316 […]

Freight 360 By Freight 360
Creating & Using SOPs in Freight Brokerage | Episode 253

Creating & Using SOPs in Freight Brokerage | Episode 253

Leadership and growth take center stage in this episode. It’s not just about what you do but how you show it. We underscore the importance of hands-on leadership, effective delegation, and the pivotal role of SOPs in building a resilient organization. Learn how to transition employees to self-reliance, leverage tools for training documentation, and prepare […]

Freight 360 By Freight 360
Why Customer Feedback is Key in Freight Brokerage | Freight 360

Why Customer Feedback is Key in Freight Brokerage | Freight 360

This clip from the freight 360 podcast, Nate Cross discusses the fast-paced world of freight brokerage, and why staying on top of your customers’ needs is essential for success. Regularly soliciting feedback helps you prioritize and adapt to shifting demands, ensuring customer satisfaction and loyalty. Join us as we dive into the best practices for […]

Freight 360 By Freight 360
WORST MISTAKE new freight brokers make | Freight 360 Clips

WORST MISTAKE new freight brokers make | Freight 360 Clips

Freight brokers, especially new freight brokers will make a lot of very common mistakes. This clip from the Freight 360 podcast, Nate Cross discusses one of the most common mistakes he sees freight brokers do when cold calling. Take note, ask the right questions, and be sure to get all the information you can while […]

Freight 360 By Freight 360
Customer Credit Approval & Fraud Prevention in Freight Brokerage | Final Mile 52

Customer Credit Approval & Fraud Prevention in Freight Brokerage | Final Mile 52

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Support Our Sponsors:QuikSkope – Get a Free Trial: Click HereLevity: Click HereBluebook Services: Click HereDAT Freight & Analytics – Get 10% off your first year!DAT Power – Brokers & Carriers: Click HereDAT Express – Brokers: Click HereTruckers Edge – Carriers: Click HereRecommended Products: […]

Freight 360 By Freight 360

Customer Credit Approval & Fraud Prevention in Freight Brokerage | Final Mile 52

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Credit Approval with a Factoring Company How Fast Do Freight Brokers Make Money? Back-Solicitation for Carriers Signs of Double Brokering Support Our Sponsors:QuikSkope – Get a Free Trial: Click HereLevity: Click HereBluebook Services: Click HereDAT Freight & Analytics – Get 10% off your […]

Freight 360 By Freight 360
Problems start with ASSUMPTIONS | Freight 360 clips

Problems start with ASSUMPTIONS | Freight 360 clips

In this clip from the Freight 360 podcast discover why making assumptions will lead down a path full of problems. Support Our Sponsors: QuikSkope: https://quikskope.com/ Levity: https://levity.ai/ Bluebook Services: https://www.bluebookservices.com/ DAT Freight & Analytics – Get 10% off your first year! DAT Power – Brokers & Carriers: https://www.dat.com/power/1959316 DAT Express – Brokers: https://www.dat.com/express/1959316 Truckers Edge […]

Freight 360 By Freight 360
THIS is how you approach a COLD CALL | Freight 360 clips

THIS is how you approach a COLD CALL | Freight 360 clips

in this clip from the freight 360 podcast the hosts, Nate Cross and Benjamin Kowalaski, tell you how to approach a cold call as a freight broker. Support Our Sponsors: QuikSkope: https://quikskope.com/ Levity: https://levity.ai/ Bluebook Services: https://www.bluebookservices.com/ DAT Freight & Analytics – Get 10% off your first year! DAT Power – Brokers & Carriers: https://www.dat.com/power/1959316 […]

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