Breaking Down the Freight Broker Role | Episode 285
=Benjamin and Stephen break down the many roles in freight brokerage, from freight agents to carrier sales reps, and the challenges of customer acquisition. They dive into market trends, tariffs, cargo theft, and cyber scams, highlighting the need for clearer job titles and stronger fraud enforcement. Plus, they discuss AI’s impact on logistics and the […]
Getting New Customers & More Q&A | Final Mile 85
Ben & Stephen answer your freight brokering questions and discuss: Prospecting as a New Broker – Key advice for getting started and landing shippers. Using the BOL for Leads – How to leverage Bills of Lading to start conversations. Building Carrier Trust – Overcoming factoring issues and earning credibility. Support Our Sponsors: QuikSkope: https://quikskope.com/ Levity: […]
TONUs, Freight Rates, & More Q&A | Final Mile 84
Ben & Stephen answer your freight brokering questions and discuss: TONU Fees & Cancellations – Is it reasonable to charge a 24-hour cancellation fee on shipments? (Sounds like a TONU question.) Trucking Cost Per Mile – What’s the industry average for a trucking company? Comparing $1.80 vs. $2.07 per mile. Freight Broker vs. Sales Jobs […]
TONUs, Freight Rates, & More Q&A | Final Mile 84
Ben & Stephen answer your freight brokering questions and discuss: TONU Fees & Cancellations – Is it reasonable to charge a 24-hour cancellation fee on shipments? (Sounds like a TONU question.) Trucking Cost Per Mile – What’s the industry average for a trucking company? Comparing $1.80 vs. $2.07 per mile. Freight Broker vs. Sales Jobs […]
Trump Tariffs & Cross-Border Freight (with Dean Croke of DAT) | Episode 284
Ben and Dean break down recent US-Canada tariff changes, covering their impact on freight volumes, rates, and carrier challenges. Dean shares insights on operating costs, a possible freight recession, and long-term trade policy effects. They also discuss market volatility, strategies for navigating tough conditions, and the importance of strong partnerships. The episode wraps up with […]
Tariffs & Cross-Border Freight (with Dean Croke of DAT) | Episode 284
Ben and Dean break down recent US-Canada tariff changes, covering their impact on freight volumes, rates, and carrier challenges. Dean shares insights on operating costs, a possible freight recession, and long-term trade policy effects. They also discuss market volatility, strategies for navigating tough conditions, and the importance of strong partnerships. The episode wraps up with […]
New Freight Broker Mistakes & More Q&A | Final Mile 83
Ben & Stephen answer your freight brokering questions and discuss: Dispatching Trucks from Abroad – Challenges and considerations for carriers managing operations remotely.Carrier Perspective on Rates – The push for higher rates and the costs carriers must cover.Onboarding Challenges – What happens when a carrier isn’t set up late in the day?New Broker Mistakes – […]
Back Office Fundamentals in Freight Brokerage | Episode 283
💰 Back Office Basics for Freight Brokers In this episode of Freight 360, Benjamin and Stephen break down the back-office fundamentals that keep a freight brokerage running smoothly. They get into the nitty-gritty of invoicing, payment processes, and the headaches that come with detention and accessorial fees. Cash flow is king in this business, so […]
New Freight Broker Mistakes & More Q&A | Final Mile 83
Ben & Stephen answer your freight brokering questions and discuss: Dispatching Trucks from Abroad – Challenges and considerations for carriers managing operations remotely. Carrier Perspective on Rates – The push for higher rates and the costs carriers must cover. Onboarding Challenges – What happens when a carrier isn’t set up late in the day? New […]
Back Office Fundamentals in Freight Brokerage | Episode 283
💰 Back Office Basics for Freight Brokers In this episode of Freight 360, Benjamin and Stephen break down the back-office fundamentals that keep a freight brokerage running smoothly. They get into the nitty-gritty of invoicing, payment processes, and the headaches that come with detention and accessorial fees. Cash flow is king in this business, so […]
Lumpers, Dispatchers, & More Q&A | Final Mile 82
Ben & Stephen answer your freight brokering questions and discuss: Handling extra costs like lumper fees and detention fees – when to charge the shipper Calculating fuel surcharges – is it built into the rate or added later? Working with airlines and MRO repair facilities – thoughts on dedicated aviation freight Why do some brokers […]
The Freight Life can be Stressful! How do you let off steam?
The freight industry can be a stressful one, Freight Broker Guy likes to hop on X and yell at the TNOOA. How do you let off steam? Dragon Believers Unite! Support Our Sponsors: QuikSkope: https://quikskope.com/ Levity: https://levity.ai/ Bluebook Services: https://www.bluebookservices.com/ DAT Freight & Analytics – Get 10% off your first year! DAT Power – Brokers […]